“We incapacitated the suspects account within 23 minutes of receiving the first report about the murder video, and two hours after receiving a report of any kind. But we know we need to do better, ” Juston Osofsky, Facebook’s VP of Global Operations, wrote in a blog post.
Facebook’s recap of the accident 😛 TAGEND
On Sunday morning, a male in Cleveland posted a video of himself announcing his intent to commit murder
then two minutes later posted another video of himself killing and killing an elderly man.
A few minutes after that, “hes been gone” live, admitting to the murder.
It was a horrific crime one that has no place on Facebook, and goes against our policies and everything we stand for.
Various initial report narratives had misreported what videos were posted when and which were livestreamed on Facebook. In response to these reports, Facebook issued a timeline clarify what happened and when.
To be sure, it’s not Facebook’s fault that someone killed someone and that people understood the occurrence on Facebook. The website offers the possibilities for usersall practically 2 billion of themto report a post for transgressing Facebook’s Community Standards, which condemn violence.
But no one reported it quickly, according to Facebook’s blog post: “We did not receive a report about the first video, and we only received a report about the second largest videocontaining the shootingmore than an hour and 45 minutes after it was posted. We received reports about the third largest video, containing the mans live creed, only after it had ended, ” the blog post reads.
Facebook does have a crew of human rights moderators that actively observe live videos if they reach a certain threshold, the company told Mashable earlier this year. But, in this case, that threshold was apparently not reached in time.
Still, Facebook said it will do better. “As a result of this horrible series of events, we are reviewing our reporting flows to be sure people can report videos and other substance that infringes our criteria as easily and quickly as is practicable, ” the blog post reads.
That effort to do better also includes introducing more artificial intelligence into monitoring Facebook videos, since the website does receive so much better content every minute that human moderators are not able to keep upso “theyre saying”. Whether or not those humans’ A.I. counterparts will do better than good remains to be seen.
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